Are you facing trouble with Office 365 installation or activation? Did u get one of the following error messages:
We are unable to connect right now. Please check your network and try again later.
Sorry, we can’t connect to your account. Please try again later
Something went wrong Error Code: xxxxx-x
Error 1401, 1402 or 1406 when you install an Office program or open an Office program or document November 15, 2014
When you install a Microsoft Office program, you may receive one of the following error messages during or at the end of the installation process –
Error 1401: Setup cannot create Registry Key
Error 1402: Setup cannot open Registry Key
Error 1406: Setup cannot write the value to the Registry Key
The error message also lists the registry sub-key that is causing this error. After the installation, you may also receive the following error message when you try to start your Office program –
Troubleshoot installing Office 2016 and Office 2013 March 30, 2015
If you're having trouble installing Office 2016 or Office 2013 (this includes the version of Office that comes with Office 365), see one of the sections below for help with your issue.
If you're looking for the steps to install Office, see Install Office on your PC or Mac.
Setup bootstrapper has stopped working. August 19, 2015
I would like to ask few questions on the issue:
1. From where did you purchase Office 2013 Professional Plus program?
2. Did you enter your work email address and program code to download Office 2013 program?
3. Are you trying to install the program on single system or group of computers?
4. Do you have earlier versions of Office installed on the system?